Support & maintenance
Clear SLAs, active monitoring, and evolutive maintenance.
Shipping is just the first step. We accompany systems in production with defined SLAs, active monitoring, security patches, and iteration based on real usage. No forever-contracts: you continue while we deliver value, and we migrate ownership inside your team when you're ready.
What's included
- Uptime, error, and performance monitoring
- Security patches and dependency updates
- Evolutive maintenance based on real usage
- Incident support with defined SLAs
- Monthly system health reports
What you get
- System with measured uptime and met SLA
- Monthly reports in business language, not jargon
- Evolution roadmap based on usage data
How we deliver
Initial onboarding → instrumentation → agreed SLA → ongoing operation with monthly reports.
Who it's for
Companies with systems in production that don't want to keep an internal team just for support, or that lost their original provider and need continuity.
Get a quote for this service
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